Frequently Asked Questions
Consignor Questions
When you consign your fine furnishings with us, you benefit from a straightforward and rewarding process.
You’ll receive 45% of the final sale price for each item sold.
At The Millionaire’s Daughter, we welcome a wide range of furniture and home décor items from various sources, including private homes, model homes, estate sales, furniture retailer closeouts, and design studios. We are particularly interested in antiques, vintage, and mid-century furnishings. To ensure the quality and appeal of our inventory, all items must meet the following criteria:
- Condition: Items should be of good quality, either gently used or new, and in great condition.
- Cleanliness: Items must be odor-free, clean, and stain-free, with no animal hair.
- Integrity: Items should be free from rips, tears, and broken frames. There should be no water stains, deep gouges, or major scratches on the primary finish, and no broken or missing hardware.
- Functionality: Doors, drawers, and mechanical movements must operate properly.
Preferred Items Include:
- Sofas, sectionals, loveseats, and settees
- Dining tables and chairs
- Occasional chairs and chaise lounges
- Buffets, dressers, and chests
- Complete beds and bookshelves
- Nightstands, side tables, consoles
- Mirrors and wall art
- Table and floor lamps
- Various home décor items
We look forward to helping you consign your beautiful furnishings!
To consign your furniture and décor with us, please follow these steps:
- Schedule an Appointment:
- Contact your preferred store location to make an appointment before dropping off your items. Each store independently manages its décor inventory intake, so it's important to confirm details with them directly.
- Prepare Your Items:
- Ensure all décor items, including accessories, lights, pictures, dishes, and small items, are packed in a box or container. Label the container with your first and last name and include a detailed itemized list.
- Drop-Off Process:
- Bring your items during a scheduled consignment day with a pre-approved appointment. This helps us efficiently manage and review your inventory.
- Approval and Pickup:
- If any item does not meet our approval standards, we will notify you via email to arrange a pickup. If we do not hear back from you, we will assume you have approved the item for donation to a local charity.
For any questions or assistance during the consignment process, feel free to call us at any time.
We're here to help make your consignment experience seamless and successful!
To ensure we can provide the best service and maintain a dynamic inventory, please schedule an appointment for all consignor deliveries at any of our locations.
Preparation for Drop-Off:
Appointment: Call ahead to schedule an appointment for your consignment drop-off. This helps us manage our inventory intake and provide personalized assistance.
Packaging: All décor items such as accessories, lights, pictures, dishes, and small items must be packed in a box or container. Ensure each box is labeled with your first and last name and includes a detailed itemized list of contents.
Following these steps will help us manage your consignment efficiently and provide you with the best service possible.
To ensure your items are ready for consignment, follow these guidelines:
- Assess Condition:
- Ask yourself, “Would I buy it in its current condition?” This helps determine if your items are ready for sale.
- Clean and Refresh:
- Dust, polish, clean, or vacuum your items thoroughly. Items should be free from dirt, dust, and smoke.
- Ensure Functionality:
- Check that all parts are in good working order and that no repairs are needed. This includes ensuring doors, drawers, and any mechanical parts function properly.
- Final Check:
- Confirm that items are odor-free and in prime condition. Well-prepared items enhance their appeal and increase the likelihood of a successful sale.
By following these steps, you ensure your items are presented in the best possible condition, increasing their chances of being accepted and sold quickly.
The pricing of consigned items is determined by The Millionaire’s Daughter staff. We take into account several factors to establish a fair and competitive selling price:
- Considerations: Brand, age, condition, style, and market demand are all evaluated.
- Pricing Guideline: Typically, consignment pricing is around one-third of the original price, although this can vary based on the specific attributes of the item.
While we are not an antique shop and do not specialize in appraising market values, we price items based on what we believe our buyers are willing to pay. For reference, we encourage you to visit our website to see how similar items have been priced. This transparency helps you understand our pricing approach and expectations.
The consignment period at The Millionaire’s Daughter is four months. During this time, the pricing of your items is adjusted as follows:
- First 30 Days: The item is listed at the initial price.
- After 30 Days: The price is reduced by 10%.
- After 60 Days: The price drops an additional 10%.
- After 90 Days: The price is further reduced by 15% and remains at this final price for the last month of the consignment term.
These structured price adjustments help maximize the chances of selling your items within the consignment period.
If your items do not sell by the end of the consignment period, here’s what you need to know:
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Responsibility for Pickup: It is the consignor’s responsibility to track the consignment term and arrange the pickup of any unsold items once the contract period ends.
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Post-Consignment Period: If you do not collect your items by day 150, they will become the property of The Millionaire’s Daughter. At that point, we may choose to dispose of them, sell them at a reduced price, or donate them to a local charity.
To avoid any inconvenience, please ensure you monitor the consignment timeline and make arrangements for your items accordingly.
Yes, you can reclaim your consigned items before they are sold, as they remain your property until the point of sale. However, if you decide to take back any unsold items before the consignment period ends, there is a holdback charge of 10% of the starting price.
This policy allows flexibility if your circumstances change, while also considering the resources invested in preparing and displaying your items for sale.
At The Millionaire’s Daughter, we accept a variety of furniture and décor items from different sources, including private homes, model homes, estate sales, furniture retailer closeouts, and design studios. We are particularly interested in antiques, vintage, and mid-century furnishings.
Criteria for Acceptance:
- Condition: Items should be of good quality, either gently used or new, and in excellent condition.
- Cleanliness: Items must be odor-free, clean, stain-free, and free of animal hair.
- Integrity: No rips, tears, or broken frames. Items should have no water stains, deep gouges, or major scratches on the primary finish, and all hardware should be intact.
- Functionality: Doors, drawers, and mechanical movements must operate properly.
Preferred Items Include:
- Sofas, sectionals, loveseats, and settees
- Dining tables and chairs
- Occasional chairs and chaise lounges
- Buffets, dressers, and chests
- Complete beds and bookshelves
- Nightstands, side tables, and consoles
- Mirrors and wall art
- Table and floor lamps
- Various home décor items
We aim to provide a diverse and high-quality selection for our customers, and these guidelines help maintain our inventory standards.
While we strive to offer a diverse selection of quality items, there are certain categories we do not accept based on experience and market demand. Please note the following exclusions:
- Collector and Souvenir Items: This includes collector plates, knick-knacks, souvenir items, and photo frames.
- Dishes and Glassware: Must be in sets of at least four. Single items like one wine glass or mug are not accepted.
- Artwork: We do not accept metal or plastic-framed art, pastel tone artwork, dated florals, botanical prints, or faded pictures.
- Linens and Window Treatments: We decline well-loved linens for bed, kitchen, and dining rooms, as well as used or faded window treatments, curtains, or rods.
- Material Restrictions: Items made with particle board, laminate, veneer, or self-assembled furniture (e.g., IKEA) are not accepted.
- Appliances and Everyday Kitchenware: Household electrical appliances and everyday kitchen items such as pots, pans, utensils, and silverware are excluded.
- Bulky Items: Such as pull-out couches, mattresses, cribs, baby toys, pool tables, pianos, and TV entertainment cabinets.
- Incomplete or Non-Functional Items: Any items missing pieces (doors, drawers, legs, lampshades) or not working functionally.
- Condition: All items must be smoke, pet, odor, and damage-free, and in new, like-new, or excellent condition.
- Upholstered Items: Must be in perfect, clean condition.
- Lamps: Must be in working order with all hardware, safe wiring, and a lampshade.
- Crystal, Pottery, and Ceramics: Must be free from cracks and chips.
- Artwork and Mirrors: Must be free from water damage and have hanging hardware.
- Linens, Pillows, and Rugs: Accepted only if new or in like-new condition.
These guidelines help us maintain a high standard of quality in our inventory and ensure that we meet our buyers’ expectations.
Yes, we offer a pick-up service for your convenience. Here’s how it works:
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Sub-Contracted Delivery Teams: Our pick-up service is handled by independent delivery teams. You will need to arrange payment directly with them at the time of pick-up.
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Pricing: We do not provide quotes for pick-up services. Pricing and arrangements will be discussed between you and the pick-up company.
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Liability: The Millionaire’s Daughter is not responsible for any damages incurred during delivery by any movers or delivery companies.
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Self-Transportation: If you choose to bring your furniture in yourself, please be aware that our staff cannot assist with moving furniture or heavy boxes due to insurance policies. Therefore, please ensure you have the necessary assistance for loading and unloading items to and from your vehicle.
This service aims to provide flexibility while ensuring the safe and efficient transport of your items.
Absolutely! We offer a convenient home visit service for clients with a large number of items to consign. Here’s how it works:
Home Visit Service: If you have 15 or more furniture items to consign, one of our team members can visit your home to preview the items. This allows us to assess and discuss your collection in person.
Scheduling a Visit: To arrange a home visit, please email or call your preferred store location. Our staff will provide more information and coordinate a suitable time for the visit.
This service is designed to make the process easier for clients with multiple items, ensuring a seamless and efficient consignment experience.
At The Millionaire’s Daughter, we are committed to supporting our community through donations of unsold merchandise. We partner with the following charities:
- Habitat for Humanity in Aurora
- Grimsby Benevolent Society
- Habitat for Humanity Restore in Burlington (Oakville Location)
These partnerships allow us to give back and ensure that unsold items find a second life with those in need, contributing to a positive impact in our local communities.
Once your item(s) sell, here’s what you need to know about receiving your payment:
Cheque Availability: Cheques can be picked up at the store on or after the 15th of the month following the sale of your item(s).
Notification: We do not call to notify you when your cheque is ready. Please plan to check in with us or visit the store after the specified date.
Mailing Cheques: If you prefer to have your cheque mailed, please provide stamped and addressed envelopes.
Re-Issuance Policy: Cheques that are unclaimed, lost, or stale-dated will not be re-issued. Therefore, it is important to manage cheque collection promptly to avoid any inconvenience.
This process ensures a timely and efficient distribution of funds following the sale of your consigned items.
Customer Questions
At The Millionaire’s Daughter, our inventory is dynamic and changes daily! Here’s what you can expect:
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Rapid Turnover: We keep items in our stores for up to 150 days (5 months), but most furniture sells within the first 60 days. We introduce an average of 40 new items to our inventory every day.
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Stay Updated:
How Else Can You Find Out About New Arrivals and Exciting Projects?
Stay connected with us through social media for the latest updates and insights:
By engaging with us online, you’ll never miss out on our exciting new arrivals and projects!
At The Millionaire’s Daughter, we curate a diverse selection of furniture and home décor, sourced from various places, including:
- Private Homes: Unique pieces with personal stories and character.
- Model Homes: Stylish and contemporary items that reflect current trends.
- Estate Sales: Treasures with history and charm, including antiques and vintage pieces.
- Furniture Retailer Closeouts: Brand-name items at attractive prices.
- Design Studios: High-quality, designer furnishings.
Styles You Can Expect:
- Antiques: Timeless pieces that bring elegance and history into your home.
- Vintage and Mid-Century: Furnishings that offer retro charm and unique style.
Our varied inventory ensures that you can find something special to suit your taste and enhance your living space.
At The Millionaire’s Daughter, we employ a structured markdown schedule to help items sell within the consignment period:
- After 30 Days: The sale price is reduced by 10%.
- After 60 Days: The price is further reduced by another 10%.
- After 90 Days: The price drops by an additional 15% and remains at this final price for the last month of the consignment term, which lasts 4 months in total.
The condition of each item is thoroughly evaluated at the time of pricing. If an item has any flaws, these are taken into account when setting the initial price.
Our price tags will indicate this with a note such as “Condition Noted.”
This ensures transparency and that buyers are aware of any imperfections, while also reflecting the item’s condition in its pricing from the outset.
Yes, you can put an item on hold for a 24-hour period. Here’s how it works:
Placing a Hold: Customers can call one of our stores to place a hold on an item they’ve found online.
Time Limit: Holds are valid for 24 hours, giving you time to measure and decide if the piece is right for you.
Finalizing Purchase: To purchase the item, please call or visit the location within the 24-hour hold period.
Courtesy Reminder: We will make an effort to contact you before the hold expires as a courtesy reminder.
This policy allows you a brief window to ensure the item meets your needs before making a final decision.
*Hold Policy effective Feb. 21, 2019
At The Millionaire’s Daughter, all items are sold as-is, and we do not accept returns. Therefore:
- Final Sales: All sales are final, and we encourage customers to thoroughly inspect items before purchasing.
Given the high volume of furniture at The Millionaire’s Daughter, we can only hold purchased items for up to one week (seven days) from the day of purchase.
This policy helps us manage our inventory efficiently and ensures we can continue to offer a wide selection of items to all customers.
Please arrange for pickup within this timeframe to avoid any inconvenience.
Yes, we offer a delivery service for your convenience:
Sub-Contracted Delivery Teams: Our deliveries are handled by independent teams. Payment is made directly to them at the time of delivery.
Pricing and Arrangements: We do not provide quotes for delivery services. Pricing and details will be discussed between you and the delivery company.
Liability: The Millionaire’s Daughter is not responsible for any damages that may occur during delivery by the movers or delivery companies.
This service provides flexibility and ease, ensuring your purchased items can be conveniently delivered to your home.
Yes, you can purchase items over the phone using Visa or Mastercard and have them transferred to a different location of The Millionaire’s Daughter for pick up.
Please note that there is a cost associated with this transfer service.
This option provides added convenience if you find an item at one location but prefer to pick it up from another.
For insurance reasons, our staff cannot assist with loading furniture or heavy boxes. Therefore, you must arrange for your own assistance when picking up or delivering items to and from your vehicle.
Additionally, please bring any necessary materials such as padding, packing materials, rope, or tie-downs to ensure your items are safely and securely transported.
This policy helps ensure the safety of both customers and staff during the loading process.
Yes, we do offer gift certificates!
For more details or to purchase one, please speak with one of our friendly sales associates. Gift certificates are a great way to share the experience of shopping at The Millionaire’s Daughter with friends and family.
At The Millionaire’s Daughter, we accept the following forms of payment:
- Cash
- Visa
- Mastercard
- Debit Cards
These options provide flexibility and convenience for your shopping experience.
The Millionaire’s Daughter has three store locations, each offering a unique shopping experience:
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Hamilton:
- Address: 272 Ottawa Street North
- Size: 6,500 sq ft
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Oakville:
- Address: 427 Speers Road
- Size: 10,000 sq ft
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Aurora:
- Address: 40 Engelhard Drive
- Size: 7,500 sq ft
For more details or directions, feel free to check out our locations online here.
Each store features a diverse selection of furniture and home décor to explore.